Customer Service & Retentions Advisor Location: Larbert, Falkirk Shifts: Full-Time | Permanent | Onsite | Monday to Sunday, 8am - 9pm Salary: £23,878 base OTE £26,500 - the more you sell, the more you earn Why You'll Love This Role Fantastic Perks - Enjoy exclusive discounts on amazing products. Career Progression - We love to promote from within - your next big step starts here Supportive Team Culture - Work with friendly, motivated colleagues who've got your back. Well-being First - We care about your work-life balance and happiness.What You'll Be Doing Building Genuine Connections - Engage with customers like you're catching up with an old friend. Selling with Confidence - Introduce customers to incredible products they didn't know they needed. Retaining Customers - Keep them loyal and excited to stay with us.What We're Looking For ✔ A warm, welcoming personality - you make people feel valued instantly. ✔ A natural salesperson - you can turn a "maybe" into a confident "yes" ✔ A problem-solver - you see challenges as opportunities. ✔ A friendly, confident communicator - customers love chatting with you. Ready to make an impact? Apply today and be part of a team where you truly belong Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail