Job summary The post holder will be the first line of support for all pathology data quality issues. The individual will be expected to apply judgement and have a clear understanding of data quality within the NHS and experience of working with NHS information systems. The role demands significant initiative, flexibility and IT Skills. The primary responsibility of this role, as part of UH Sussex Pathology IT team, is to support, manage and develop existing IT systems and electronic communications between pathology sites (RSCH, PRH, SRH & WOR) and its users in Primary care, community trusts and other healthcare providers. Main duties of the job The primary responsibility of this role, as part of UH Sussex Pathology IT team, is to support, manage and develop existing IT systems and electronic communications between pathology sites (RSCH, PRH, SRH & WOR) and its users in Primary care, community trusts and other healthcare providers. This role includes supporting the administration of Pathology Results reporting and Order-communication systems that underpins Pathology Service delivery at both Trusts and Primary Care. A key element of this is supporting and liaising with other trust departments, such as Diagnostic Imaging, Renal, etc that have invested in extensions to the original core pathology systems to support their clinical functions. The role includes performing and adapting data extraction from the laboratory IT systems to inform routine performance monitoring, clinical queries, business activity and Freedom of Information requests. The role will involve close liaison with pathology IT and departmental staff, UH Sussex staff, GPs and other healthcare providers. The role will represent UH Sussex and the day-to-day interaction with all of its service users. Close working with Pathology IT colleagues in the wider UH Sussex Team is expected on a daily basis. The principle aims are reciprocal sharing of knowledge and skills, to provide continuity for the service, provide a supportive working environment and to continue to promote and develop joined-up IT over the whole service. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 279-6818848-JAN25 Job locations Royal Sussex County Hospital Eastern Road Brighton BN2 5BE Job description Job responsibilities For the detailed job description and main responsibilities please ensure that you read the job description and person specification included within this vacancy. Job description Job responsibilities For the detailed job description and main responsibilities please ensure that you read the job description and person specification included within this vacancy. Person Specification Professional Registration Desirable Recognised IT or data analysis qualification Knowledge of electronic messaging Experience/Qualifications Essential NVQ Level 3 or equivalent experience in a related pathology discipline. Experience of performing a range of administrative and laboratory duties ideally in Pathology lab although not essential e.g. experience of manning reception and fielding telephone calls. Experience of dealing with sensitive information and data and of providing confidential and sometimes distressing information. Understanding of basic lab duties such as performing tests, processing bloods or tissues and undertaking basic analysis of specimens is also essential. Skills Essential Able to use computer software to develop or create statistical reports requiring formulae, query reports or detailed drawings/ diagrams using desktop publishing (DTP) or computer aid design (CAD) Data entry, text processing or storage of data, utilising paper or computer based data entry systems Maintain one or more information systems Design, develop or adapt information systems Able to perform daily house-keeping tasks on the Laboratory Computer systems including the monitoring of all interfaces, disk usage, network performance, backup procedures, network services, system-critical applications and communications middleware. To maintain a user database of data communications systems. To maintain and develop a practical administration system users. For example, so that GP Practice administrators can ensure that their staff user accounts, role based access, permissions etc. are current and functioning as required People Management and Development Essential Ability to provide ad-hoc advice and basic IT support to users of the systems Specific Requirements Essential To be aware and supportive of the main duties of other members of the Pathology IT Team in their roles in Data Analysis, Analyser interfaces, Point of Care Testing systems, Blood tracking systems, User-account administration, Patient merging, Change control procedures, Computer systems validation, electronic results reporting and Order communication systems There is a responsibility to be able to provide some basic cross-cover of their roles in their absence. There is also a responsibility to ensure that the team can also cover your main duties during periods of absence Able to support Health and Safety Policies relating to the use of IT equipment and to provide a safe working environment in line with the Health and Safety at Work Act 1974. Freedom to Act Essential Work with the supervisor/ manager contactable by telephone Works autonomously under supervision and follows standard procedures and practices. Equality, Diversity & Inclusion Essential Evidence of having undertaken own development to improve understanding of equalities issues Evidence of having championed diversity in previous roles (as appropriate to role). Person Specification Professional Registration Desirable Recognised IT or data analysis qualification Knowledge of electronic messaging Experience/Qualifications Essential NVQ Level 3 or equivalent experience in a related pathology discipline. Experience of performing a range of administrative and laboratory duties ideally in Pathology lab although not essential e.g. experience of manning reception and fielding telephone calls. Experience of dealing with sensitive information and data and of providing confidential and sometimes distressing information. Understanding of basic lab duties such as performing tests, processing bloods or tissues and undertaking basic analysis of specimens is also essential. Skills Essential Able to use computer software to develop or create statistical reports requiring formulae, query reports or detailed drawings/ diagrams using desktop publishing (DTP) or computer aid design (CAD) Data entry, text processing or storage of data, utilising paper or computer based data entry systems Maintain one or more information systems Design, develop or adapt information systems Able to perform daily house-keeping tasks on the Laboratory Computer systems including the monitoring of all interfaces, disk usage, network performance, backup procedures, network services, system-critical applications and communications middleware. To maintain a user database of data communications systems. To maintain and develop a practical administration system users. For example, so that GP Practice administrators can ensure that their staff user accounts, role based access, permissions etc. are current and functioning as required People Management and Development Essential Ability to provide ad-hoc advice and basic IT support to users of the systems Specific Requirements Essential To be aware and supportive of the main duties of other members of the Pathology IT Team in their roles in Data Analysis, Analyser interfaces, Point of Care Testing systems, Blood tracking systems, User-account administration, Patient merging, Change control procedures, Computer systems validation, electronic results reporting and Order communication systems There is a responsibility to be able to provide some basic cross-cover of their roles in their absence. There is also a responsibility to ensure that the team can also cover your main duties during periods of absence Able to support Health and Safety Policies relating to the use of IT equipment and to provide a safe working environment in line with the Health and Safety at Work Act 1974. Freedom to Act Essential Work with the supervisor/ manager contactable by telephone Works autonomously under supervision and follows standard procedures and practices. Equality, Diversity & Inclusion Essential Evidence of having undertaken own development to improve understanding of equalities issues Evidence of having championed diversity in previous roles (as appropriate to role). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address Royal Sussex County Hospital Eastern Road Brighton BN2 5BE Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)