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Customer Service Administrator - hybrid, Farnborough
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Client:
Sheridan Maine
Location:
Farnborough, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
7a670b8ad68a
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
A market-leading company based in North Hampshire is searching for a Customer Service Administrator to join their welcoming and supportive team.
The business is seeking an individual with the ability to multitask a variety of duties whilst maintaining excellent customer communication throughout.
Responsibilities of the position include:
1. Liaising with customers over the phone and via email
2. Checking documentation, credit searches, risk reports, and further documentation in line with the Credit Application process
3. Opening new customer accounts, maintaining records, and password management using in-house systems.
4. Preparing and drafting contractual documentation, legal agreements, and customer communications from templates
5. Handling queries and providing resolutions
The successful candidate will have the following skills and experience:
1. Excellent verbal and written communication skills as well as a strong attention to detail
2. Strong technical skills in Excel, Word, and Outlook
3. Proactive individual who is motivated to attain high levels of customer service
4. Ability to work well in a team and maintain strong relationships with stakeholders
Own transport is preferred due to the location of the business.
Benefits include 25 days holiday and some working from home days. Free parking is available onsite.
You are required to be eligible to work in the UK full time without restriction.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded within five days, please assume your application was not successful.
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Created on 26/04/2025 by TN United Kingdom
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