Job Description
Intensive Housing Management Officer
Location – Wrights and Park Court, Carey Street, Kettering
Hours – Relief 0 hours per week, various shifts available
Salary – £12.16 per hour
About us
Emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
The role
We have an exciting opportunity to join our established team in Kettering. Do you have experience of providing intensive housing management services in a supported housing setting?
You will provide advice and support to our customers living within the scheme, carrying out pre-tenancy interviews and financial capability assessments, ensuring data is recorded accurately. You will ensure repairs are logged and appointments scheduled. One of our key focuses is always promoting independence to all customers.
About You:
* You will share our values and passion to support vulnerable people.
* You will have experience of working in a supported housing environment
* You will knowledge of relevant housing legislation
* You will have experience of working with housing, and adult social care departments
About the Role:
* You will provide advice and support to our customers living within the scheme, carrying out pre-tenancy interviews and financial capability assessments
* Ensuring data is recorded accurately
* Logging repairs and scheduling appointments
* Advise and assist residents with tenancy/benefit related issues
* Collect customer satisfaction feedback
* Promote independence with all customers
This is fantastic opportunity for the right person to work with a team of passionate individuals.
Company Benefits
Our generous package includes:
* Competitive salary
* 32 days annual leave (including statutory days) pro-rata
* Contributory pension scheme
* Flexible working
* A wide range of training and development opportunities (we are an Investors in People accredited organisation)
How to apply
Please send an up- to-date CV detailing how you meet the requirements of the role.
“We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application”
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