FRENCH SELECTION (FS) German speaking Customer Service RepresentativeLocation: Milton KeynesHybrid working after probation periodSalary: up to £28,500 per annum plus benefitsRef: 8153GCTo apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8153GCWebsite: www.french-selection.co.ukThe Company:A well-known designer and manufacturer with a key focus on sustainability.Main duties:To provide excellent customer service and administrative support. The Role: - To provide excellent service over telephone, email and live web-chat. - To process orders through the system and manage shipping documentation- To resolve customer queries regarding products or services in a timely manner- To manage returns and refund processes- To manage payment processes and ensure administration is completed accordingly- To provide management with customer feedback and suggest improvements where appropriateThe Candidate:- Fluent in German (written and spoken) - Essential- Previous experience in customer service - Beneficial- Able to work one in two weekends- Proactive, confident and dynamic personality- Excellent communication skills - Ability to work in a fast-paced environment- IT literate The salary: up to £28,500 per annum plus benefits