Red Recruitment is recruiting Customer Service Advisors in Weston-super-Mare to join our client on a 4-week temporary basis. You will be required to make and answer customer calls, providing them with empathy whilst managing their expectations and ensuring they have a positive experience. The hourly rate is £12.21 per hour and is a full-time, temporary position. Benefits and Package for a Customer Service Advisor: Salary: £12.21 per hour Hours: Monday - Friday, 9am - 5pm Contract Type: Temporary, minimum 4 weeks Location: Town Hall, Weston-super-Mare Start Date: 3rd FebruaryKey Responsibilities of a Customer Service Advisor: Providing a high level of customer service in all customer contact situations, delivering total customer satisfaction Delivering a high standard of both inbound and outbound calls, in a professional, confident and friendly manner Achieving and exceeding agreed personal and team targets Communicating clearly and openly and displaying excellent listening skills at all times Ensuring all customer details are captured and updated appropriatelyKey Skills and Experience of a Customer Service Advisor: You should have excellent communication skills Ideally, you will have previous customer service experience and be able to provide quality service to customers The ability to work well under pressure is required Being able to work alone and within a team is required Good IT knowledge is preferredIf you are interested in this position and have the relevant skills and experience required, please apply now Red Recruitment (Business)