Role: ServiceNow Engineer (DV Clearance or DV Eligibility Required)
Location: Shrivenham (3 Days a Week In-Office)
Salary: £40,000 - £60,0000
We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients.
You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process.
Role Overview
As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices.
Key Responsibilities
1. Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows.
2. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation.
3. Collaborate with stakeholders to develop technical solutions optimized for user experience.
4. Configure workflows, business rules, and UI elements to streamline processes.
5. Implement ITIL best pr...