Do you have a experience in property and want to be part of an ambitious team working within Reading’s leading estate agency? Do you want to take a step up and help in the day to day running of the Residential Sales department? If this sounds like you, keep reading We are looking for a personable individual to join our Residential Sales team to contribute to our future growth. This is a fantastic opportunity to be part of our experienced team based at our landmark Reading office, helping our customers find their dream homes. Haslams Our vision is to be the best estate agency services business, and we will do this through our core values of being tenacious; the experts in our field; delivering what we promise; and supporting each other, our customers and our community. We strive to make the good great. We are the local Estate Agency experts, based in Reading since 1838, with experienced and knowledgeable colleagues We provide a highly personal and professional service, offering our customers the best possible advice and experience at all times We provide a great working experience within an environment that respects everyone and enables them to thrive and be recognised and rewarded We are highly rated by our clients - 4.6/5 on Google Reviews Person Specification Ideally 3 years experience in Estate Agency Dynamic and self-motivated People first attitude with excellent interpersonal skills The ability to consistently provide outstanding customer service Attention to detail and organisation skills Good local knowledge Growth mindset Full Driving Licence Responsibilities: Management of email inboxes Answering inbound calls Updating the CRM system with new applicants, appointments and viewings Booking valuations Conducting viewings and seeking offers Providing thorough viewing feedback Objection handling Identifying and maximising cross selling opportunities Generating new business opportunities Assisting the Head of Residential Sales with the day to day running of the Sales Department and coaching junior colleagues where required Hours of work Monday to Thursday 8:30am to 6pm, with an earlier finish of 5:30pm on Friday. 1 in 4 Saturdays 9am until 4pm with a 30 minute break Benefits Competitive Salary depending on experience Use of a company pool car for viewings (assuming you hold a full, clean driver's licence) Holiday trading scheme Holiday increasing with length of service Length of service rewards Enhanced family leave pay Employee discounts and wellbeing platform Employee Assistance Programme Regular socials and annual Christmas party