Job Advert: Salesforce Consultant – Retail & E-commerce
Position: Salesforce Consultant
Location: Hybrid (2-3 days on-site, remainder remote) – UK-based
Industry: Retail & E-commerce
About the Role:
Are you a Salesforce Consultant who thrives on delivering exceptional CRM solutions? Join an innovative company at the forefront of Retail & E-commerce as they reshape the way businesses connect with their customers. This is your chance to work on high-impact projects in a fast-paced and rewarding environment.
What You’ll Do:
* Collaborate with stakeholders to gather business requirements and translate them into Salesforce solutions.
* Configure and customise Salesforce to support business needs, focusing on Sales Cloud, Service Cloud, and Marketing Cloud.
* Work closely with development teams to ensure seamless integration with third-party platforms.
* Provide strategic advice on Salesforce best practices, enhancements, and process optimisations.
* Deliver training and support to end-users, ensuring smooth adoption and long-term success.
* Stay updated on Salesforce trends, releases, and innovations to drive continuous improvement.
What We’re Looking For:
* Proven experience as a Salesforce Consultant or Administrator, ideally in the Retail or E-commerce sectors.
* Proficiency in Salesforce configuration, including workflows, process builder, and custom objects.
* Strong understanding of CRM strategies and how Salesforce drives customer engagement.
* Exceptional problem-solving and communication skills.
* Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant) are a big plus.
* Experience with marketing automation tools like Pardot or Marketing Cloud is a bonus.