* Manufacturing Industry
* Doncaster (on-site)
About Our Client
Page Group is working with an industry-leading manufacturer who supports customers worldwide. They are now looking for a Customer Service & Sales Support Manager to join them at their Doncaster-based offices.
Job Description
* Management of an Internal Customer Service & Sales Support Team
* Drive quotation uptake across the department
* Create an environment that focuses on providing world-class service to B2B customers worldwide
* Ensure customers are kept updated on the progress and delivery date of their orders
* Assign and manage order workloads
* Drive on-time in-full performance
* Support sales teams with customer support and onboarding
* Work cross-functionally with various departments including production, warehouse, and sales to manage the entire customer journey
* Provide the team with regular training, development, and 1-2-1's
The Successful Applicant
* Experience managing a similar customer service/sales support function
* Experience in a manufacturing environment (desirable)
* Ability to motivate and lead others
* Ability to improve processes
What's on Offer
* Doncaster based
* £35,000 - £45,000 depending on experience
* Excellent company benefits
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