Contract Full Time - 12 Months Working Hours 37 hours Monday to Friday Hybrid Working 2 days working from the office and 3 days working from home About the role Power NI, part of Energia Group, have an exciting opportunity for a Business Improvement Placement Student based in Antrim. As a modern customer centric utility, customer experience is everything to us. The Business Improvement (BI) Team is responsible for monitoring customer experience, business operational reporting, facilities management, and driving continuous improvement across the business. The successful candidate will report directly to the Customer Insights Manager and provide business support to the wider BI Team. This will include distributing customer surveys, analysing results and supporting projects. You will be continually encouraged to analyse data, identify trends, and prepare reports for management to enable improvements across the business. About you Studying towards an honours degree in a relevant discipline and have completed Year 2 by July 2025. Module results to date must have a combined average in excess of 60%. All modules and results, including Autumn / Winter 2024 Semester results, must be listed on your CV. Excellent numerical and analytical skills with the ability to present findings and recommendations in a clear and concise manner. A suitable place to work at home and good broadband connection. IT literate with a sound working knowledge of MS Word, Excel and PowerPoint. Experience of working effectively with others to achieve team goals. What We Offer Competitive salary Annual Cost of Living Review 23-25 days Holiday Allowance 11 stats and opportunity to buy more Career Progression and Development - Almost 100% of our promotions are from within the organisation Internal L&D courses, mentoring, external networking and year-round learning Enhanced Maternity and Paternity Pay Family Friendly Policies Sick Pay Award Winning Wellbeing Programme Sports Club Social Club Free Flu Jab Cycle to Work Scheme Volunteering days and more Does energy move you? If so, see how you can be a part of the energy transition. All applications should be submitted online. Once the vacancy has closed, we will review all submissions and will be in touch with the next step in the process. Best of luck Skills: Analytics MS Office Communication (Verbal And Written) Benefits: Pension Fund Laptop Paid Holidays Career Development