Please note that the advertised salary for this position is subject to a pending pay award. The final salary will be adjusted in line with the nationally agreed pay award.
An opportunity has arisen within the Council’s Corporate Service Support Team for a Senior Service Support Officer to be recruited into the structure. This part-time (30 hrs per week), temporary role will provide an administrative support function to the Council’s Partnerships Team.
About the Role
The role involves arranging and minuting various multi-agency partnership meetings, including the Public Services Board and its associated Project Groups and Sub-groups. The work of the Ceredigion Community Safety Partnership and related groups will also be supported by this role. The officer will be responsible for arranging virtual and in-person meetings, attending meetings, issuing minutes, and monitoring actions.
The Senior Service Support Officer will monitor the team’s shared inbox, ensuring incoming mail/enquiries are dealt with on behalf of the team. There will be a requirement to assist with data analysis using Microsoft Office and support the correlation of information. The officer will also be responsible for updating web-based information via the corporate internet and intranet.
About the Candidate
The candidate will require an NVQ Level 4 in Business Administration or proven equivalent experience. Experience of working within an administrative setting is essential, and excellent minute-taking skills are required. The candidate should be able to deal with external organisations and members of the public, demonstrating helpfulness and understanding the importance of good customer service. The role suits someone with a methodical approach to work, excellent attention to detail, and strong IT skills.
For Welsh language requirements, the successful candidate must be able to understand and contribute to conversations with internal staff and the public, and understand basic Welsh written correspondence.
Job Description and Person Specification
For further information, please contact Anwen Thomas: Anwen.Thomas3@ceredigion.gov.uk
Note: We reserve the right to extend the application closing date.
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