Global manufacturing business requires a Supply Chain Order Manager. Applicants need an understanding of procurement order management and sales order management processes, a continuous improvement skillset, and be comfortable managing a small team.
The Supply Chain Order Manager will join a supportive and high-performing hub at the UK offices of this global manufacturing business. The role will focus on driving performance and improvements across the areas of procurement order management, sales order management, and customer services. A new role for the business, it's hoped that the Supply Chain Order Manager will bring a fresh approach and help optimise the operations whilst leading a small team.
Specific duties of the Supply Chain Order Manager include:
1. Team management - lead and develop a team of 2, set targets, coach/mentor, etc.
2. Lead sales order management activities cradle-to-grave, and liaise with relevant internal stakeholders.
3. Procurement Order Management - raise requisitions and monitor suppliers around delivery metrics.
4. Collaborate with the Supply Chain Manager to optimise procurement, sales, order management, and customer service processes.
5. Drive the effective use of ERP and CRM from direct reports and stakeholders.
Supply Chain Order Manager applicants should meet the following criteria:
1. Previous experience in a procurement, supply chain, order management, or customer services role.
2. Knowledge of end-to-end supply chain and fulfilment processes.
3. Ability to manage, coach, and develop a small team.
4. Previous experience with supply chain, demand planning, or sales software.
5. Ability to drive change, optimise processes, and influence stakeholders.
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