You will join a team in DBS Digital, Information and Technology responsible for implementing and improving digital solutions to support Civilian HR business needs. Working closely with architects, software developers, infrastructure engineers and change and release managers within Civilian People Change Delivery Services, your focus will be on coordinating the resolution of complex technical issues in existing and proposed solutions.
You will carry out the duties of a Senior Business Relationship Manager as defined by the Government Digital and Data framework. At Senior Executive Officer level, you are expected to identify technical issues and lead on their resolution, consulting SMEs and a wide range of information. You will maintain a focus on business need and escalate risks and issues as appropriate.
This is an opportunity to work with modern and powerful technologies such as Oracle Fusion SaaS (MyHR/CSM), the low-code Oracle development tools Visual Builder and APEX, the cloud-hosting platform Oracle Cloud Infrastructure (OCI) and Application Programming Interfaces (APIs) to exchange real-time information between applications. You will also join the team as it begins its journey to utilise AI capabilities within technical solutions.
This is a dynamic role providing the opportunity to develop or improve a range of digital skills including problem management, business analysis and delivery management. Working to the Lead Solution Architect, your role and responsibilities may differ from task to task depending on the requirement.
Responsibilities of the Role
Investigation of problems and opportunities in existing processes, making recommendations for improvement
Identification of process optimisation opportunities, contributing to the implementation of proposed solutions
Taking accountability for issues that occur and proactively searching for potential problems
Development of long-term strategic relationships, influencing stakeholders to facilitate and deliver business outcomes
Communication of how activities meet strategic goals, contributing to the development of strategy and policies
Understanding and representation of user needs, ensuring impact on all users is considered in technology implementation