* Suffolk County Council - Endeavour House, Ipswich, IP1 2BX / Hybrid
* £27,711 per annum (pro rata if part time)
* 37 hours per week - Flexible working options available
* Permanent
An exciting opportunity has arisen to join the Suffolk County Council (SCC), Psychology and Therapeutic Services as a Business Support Coordinator (Senior Administrator) working from Ipswich.
As someone who is motivated and organised, you will help us to support effective service delivery and contribute to making a positive difference to the lives of children and young people in Suffolk.
Your role and responsibilities
You will:
* undertake a range of administrative duties such as liaising with internal and external Educational Psychologists, assisting with the allocation of work, diary management and Excel data reporting
* communicate daily via telephone, email and face to face. This includes communicating with colleagues, parents, schools, locum staff etc.
* be involved in monitoring data, data reporting and keeping up to date and accurate records. In the first instance there will be a focus on supporting senior leaders in managing the workflow of our Educational Psychologists (both SCC and locum staff)
* work closely with the Business Support Manager, Business Support Coordinator and Deputy Principal Educational Psychologist, assisting them in day-to-day service delivery
* work within a supportive team of Business Support Coordinators, Business Support Officers, Educational Psychologists and Inclusion Facilitators.
You will receive comprehensive training in the systems and processes needed to enable you to effectively fulfil this role.
What you will need
* Advanced skills in Microsoft Office Suite and other relevant software applications in order to undertake data analysis, data reporting and diary management.
* Excellent attention to detail and accuracy.
* Excellent time management skills to manage multiple priorities effectively and meet competing deadlines.
* Strong organisational, interpersonal, communication and administration skills.
* A proactive approach to problem solving and a commitment to providing an excellent service.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
For more information
Please contact Amy Tucker for a casual conversation. You can reach them by calling 01473265134 or emailing amy.tucker@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (docx)
Step 2 - Click Apply Now to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx).
1. Can you describe a specific project where you used Excel for data reporting? Please explain how you organised the data, the type of analysis you undertook and how you presented your findings?
2. Can you tell us about a time when you had to collaborate with colleagues from different teams to achieve a common goal? How did you ensure effective communication and build strong working relationships throughout the process?
3. Please describe a time whereby you supported a Senior member of staff to manage demands upon their time, how did you prioritise tasks and what do you think is important to consider when managing someone else's diary?
Closing date: 11.30 pm, 21 November 2024.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
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