Sr. Architect - Technology
Job Summary
We are seeking a highly experienced Sr. Architect with 15 to 18 years of experience to join our team. The ideal candidate will have extensive expertise in Salesforce OMS and a strong understanding of multi-channel domains. This hybrid role requires occasional travel and operates during day shifts. The Sr. Architect will play a crucial role in designing and implementing solutions that align with our company’s goals and impact society positively.
Responsibilities
* Lead the design and implementation of Salesforce OMS solutions to meet business requirements.
* Oversee the integration of multi-channel platforms to ensure seamless customer experiences.
* Provide technical guidance and mentorship to the development team.
* Collaborate with stakeholders to gather and analyse requirements for new projects.
* Develop and maintain architectural standards and best practices.
* Ensure the scalability and performance of Salesforce OMS solutions.
* Conduct regular code reviews to maintain code quality and adherence to standards.
* Troubleshoot and resolve technical issues related to Salesforce OMS.
* Stay updated with the latest industry trends and technologies to drive innovation.
* Coordinate with cross-functional teams to ensure successful project delivery.
* Create detailed technical documentation for reference and training purposes.
* Participate in the evaluation and selection of new tools and technologies.
* Ensure compliance with security and data protection regulations.
Qualifications
* Possess a deep understanding of Salesforce OMS and its capabilities.
* Have experience in integrating multi-channel platforms for enhanced customer engagement.
* Demonstrate strong problem-solving skills and the ability to troubleshoot complex issues.
* Exhibit excellent communication and collaboration skills.
* Show proficiency in developing and maintaining architectural standards.
* Be capable of mentoring and guiding junior team members.
* Display a commitment to staying current with industry trends and technologies