Facilities Coordinator Location: Felixstowe Job Type: Full-time, Permanent (37.5 hours per week) Hours of Work: 09:00 - 17:30, Monday to Friday The UK’s largest logistics operator are inviting you to join one of their dynamic teams as a Property Support Coordinator, to provide essential support across their property department, to ensure efficient operations and excellent service delivery. Day-to-day of the role: Serve as the first point of contact for internal queries related to the work environment, triaging and logging work orders for all sites nationally. Liaise with contractors and internal maintenance teams for reactive callouts, ensuring effective communication with end-users about issues and updates. Support the National Facilities Manager and other team members in arranging and scheduling Planned Preventative Maintenance (PPMs), Statutory Inspections (SIs), and managing compliance. Assist in administrative duties across the Property department, including Projects, Risk & Compliance, and support for General Managers and the Property Director. Handle reception duties as needed, including answering calls, arranging couriers, sorting post, and booking hotels for employees. Utilise the Computer-Aided Facility Management (CAFM) system to log, triage, and monitor work orders, ensuring compliance with service level agreements. Develop and issue reports on work orders, compliance, and audit actions using Excel or the CAFM system. Support new vendor setup procedures, maintaining legal documents and the approved contractor tracker. Required Skills & Qualifications: Proven experience in an administrative or customer service role; Facilities Management (FM) experience is preferred but not essential. Experience with CAFM systems is advantageous; training will be provided. Knowledge of statutory compliance related to the built environment is ideal, with a willingness to learn. Strong problem-solving skills, ability to work under pressure, and manage multiple tasks in a fast-paced environment. Excellent communication skills, both verbal and written, with the ability to interact effectively at all levels. Good numerical aptitude and experience in processing and raising purchase orders (POs) are advantageous. Proficient in IT with strong administrative skills and a willingness to learn new systems. To apply for the Property Support Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.