Pear Recruitment Lettings Administrator Pinner Salary - £25,000 - £27,000 Hours Monday Friday 9-5:30pm, every other Saturday 10am 2pm A well-established Lettings & Property Management company are looking for a Lettings Administrator to join their busy and friendly team in Pinner. This role would suit a candidate with previous experience as a Lettings Administrator, but this is not essential. The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry and ideally have knowledge of current lettings legislation. Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond who has great customer service. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer Please contact us for more information. Reporting to the Senior Lettings Negotiator, and Director, you will be responsible for: The administration of new let progression Responding to telephone and website leads Updating/adding properties onto our Website and various portals, i.e. Rightmove and Zoopla Administering landlord/tenant/property details on Reapit and ensuring notes of any changes are made clearly Organising/managing the To Let board process Updating internal documents and keeping the lettings folders current and tidy Updating window cards and information on a regular basis Assisting to update spreadsheets and/or Reapit tenancy check lists once they are in place Developing relationships with existing and new landlords Liaising with Accounts to discuss rent or statement queries Assisting with attracting new business and increasing market share Renewals Administration Troubleshooting and working with other departments to problem solve Attending any relevant webinars to gain knowledge and relay to colleagues as appropriate Any other ad-hoc Lettings tasks that are required If you are interested in this Lettings Administrator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.