Installation Co-ordinator / Scheduler
£30,000 per annum + benefits including 20 days holiday (increasing on years' service) + Bank Holidays, Private Medical, Parking, Pension and team/social events
Tunbridge Wells
Hours: Mon-Fri - 7-4pm or 8-5pm. Hybrid Option of 1 or 2 days remote working if required after training period.
Our client, a dynamic and thriving organisation, is seeking a talented Installation Co-ordinator / Scheduler to join their team. If you are a master of scheduling, managing clients, ordering stock and logistics and enjoy a fast-paced, customer-focused environment, this role may be the perfect fit for you!
As an Installation Co-ordinator, you will play a vital role in ensuring the smooth execution and completion of installations. You'll be responsible for liaising with the warehouse, scheduling installers, arranging shipping, and overseeing the entire process from start to finish. This role offers variety and excitement, with plenty of phone and email communication to keep you engaged.
What you'll be doing:
1. Updating clients with order updates
2. Scheduling installers for work and coordinating their activities
3. Collaborating with the warehouse to determine the items needed for each installation and arranging shipping logistics
4. Ordering parts required for certain jobs
5. Seeing each job through to completion, ensuring timely delivery and customer satisfaction
6. Updating CRM daily and completion of relevant paperwork accurately and efficiently
7. Raising pro-formas as needed to facilitate smooth invoicing and billing processes
What you'll bring to the table:
1. Excellent organisational skills and the ability to juggle multiple tasks simultaneously
2. Strong communication skills, both verbal and written, with a friendly and approachable manner
3. IT skills - CRM / Microsoft Office
4. A knack for building and maintaining positive relationships with internal teams and external stakeholders
5. The ability to thrive in a fast-paced, dynamic environment and remain calm under pressure
6. A proactive and solution-oriented mindset, with a keen eye for detail
7. Experience in a similar role, preferably within a logistics, scheduling or installation environment
If you're ready to embark on an exciting and rewarding career as an Installation Co-ordinator, apply now. Our client is excited to welcome a dedicated and enthusiastic professional to join their team. Don't miss out on this fantastic opportunity!
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