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Description
Junior IT Asset Manager Location: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.
Role Overview:
Leidos are seeking a Junior IT Asset Manager who will work within the Business Operations team of Leidos CIO and will be tasked with supporting the management of Leidos' hardware and software assets. The role will also require you to purchase hardware, software, and miscellaneous IT requirements.
You will undertake IT equipment lifecycle administration and reporting, conduct hardware and software license administration and maintenance renewals.
Key Responsibilities:
* Develop understanding of, and competence in, IT Asset Management (ITAM), lifecycle, activities and processes
* Administer goods-in process and associated asset tracking activities
* Review hardware & software licensing, support and maintenance contracts with stakeholders and initiate appropriate actions as agreed with supervisor
* Input license agreements into license management application system and maintain all required documentation
* Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests
* Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records
* Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now)
* Understand and adhere to corporate standards and processes
* Perform all other duties and responsibilities as assigned or directed by their supervisor/manager
Required Skills:
* Excellent verbal and written and numeracy skills
* Strong customer service awareness
* Understanding process governance
* Good organisational skills, methodical and meticulous
* Confident and self-motivated with a positive can-do attitude
* Ability to work independently as well as in a team environment
* Good Microsoft Office skills (primarily MS Word & Excel)
* Flexibility and able to adapt to rapidly changing demands & priorities
Desired Skills:
* Understanding of the IT Asset management life cycle
* Understanding of Service Now or similar ticketing systems
* Aware of ITIL 4 processes
* Understanding of Project Management principles
* Power BI reporting
Clearance Requirements:
* Clearance to Start BPSS
* Clearance for Role BPSS
What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.
Who We Are:
Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services.
What Makes Us Different:
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions.
Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.
People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills.
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