JOB TITLE: Security Officer LOCATION: The Dolphin Centre, Poole PAY RATE: £12.94 per hour SHIFT PATTERN: Monday - Sunday, 4 on 4 off cycle, 20 hours per week OVERVIEW OF JOB DESCRIPTION An opportunity has arisen at the Legal & General owned Dolphin Shopping Centre in Poole, for a Security Officer to join our team working for ABM on a Temporary Contract. This could lead to a permanent Contract. Main Duties & Responsibilities: Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Provide a security contact for customers and staff. Provide excellent customer service. Deter anti-social behaviour, theft and criminal activity. Liaise with the Police and management when required. Complete reports by recording observations, information, occurrences and surveillance activities. Deal with any difficult situations that arise in a safe and professional manner. Always appear polished and professional and always adhere to the Dolphin shopping centre/ABM uniform and grooming guidelines. Key Skills and Experience Required SG or DS licence essential. CCTV desirable. A full five-year checkable employment / education history. Experience in corporate / retail security is desirable. Experience in customer service is desirable. Good organisational skills. Excellent communication skills are required both written and verbal. Computer skills to include basic knowledge of MS Office. Valid First Aid at Work certificate desirable. Well presented, and high grooming standards. Outgoing and friendly with a can-do attitude. Reliable & punctual. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.