Coffee Shop Manager
Boundary Outlet - Colne
40 hours a week working 5 days out of 7
About Us
Boundary Outlet is a leading retail destination offering top brands at outlet prices. Our in-store coffee shops provide customers with a welcoming environment to relax and enjoy quality food and beverages. We are looking for a passionate and driven hands on Coffee Shop Manager to lead the team and deliver exceptional customer service.
Key Responsibilities
* Manage daily operations of the coffee shop, ensuring a smooth and efficient service.
* Lead, motivate, and develop a team of Front of house and kitchen staff.
* Deliver excellent customer service, ensuring all customers have a positive experience.
* Oversee stock control, ordering, and inventory management to minimise waste.
* Ensure compliance with health, safety, and food hygiene regulations.
* Monitor financial performance, including sales, costs, and profitability.
* Plan staff schedules, manage absences, and conduct performance reviews.
* Work collaboratively with the store team to align with Boundary Outlet’s values and goals.
About You
We’re looking for someone who:
* Has experience in a similar role, managing a café or coffee shop.
* Is passionate about food, coffee, and customer service.
* Demonstrates strong leadership and team-building skills.
* Has excellent organisational and problem-solving abilities.
* Thrives in a fast-paced environment with the ability to multitask.
* Holds relevant food safety and hygiene certifications (or is willing to obtain them).
What We Offer
* Competitive salary and benefits package.
* Staff discount across Boundary Outlet stores.
* Opportunities for career development and training.
* A supportive and friendly working environment.
Join us at Boundary Outlet and make your mark in a dynamic and customer-focused environment!
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