Job Title
Supplier & Third Party Relationship Manager
Reigate - Hybrid (min 50% office based)
We have an exciting opportunity for a Supplier & Third Party Relationship Manager to lead and oversee the relationship management and governance of our commercial partners, including suppliers and funded relationships.
Key Responsibilities:
* Develop and maintain collaborative relationships with all key internal and external stakeholders, ensuring efficient and effective interactions between Just and its commercial partners.
* Work with the internal Risk team to identify risks to Just and its commercial partners, and implement appropriate risk mitigation actions and controls.
* Manage change requirements efficiently and collaboratively with external and internal stakeholders, minimizing disruption to normal business activity.
* Manage commercial partner service performance through SLA and KPI Management, promoting customer service excellence.
* Ensure contractual documents are logged and reviewed by impacted teams.
* Provide regular and ad-hoc MI to the business on commercial partner performance and budget management.
* Collaborate with process and operational leads across the business to ensure process touchpoints are working efficiently.
Requirements
* Experience in supplier contract management, preferably in the financial services sector.
* High-level customer service experience for both internal and external customers.
* Working experience with various levels of internal and external stakeholders.
* Proven planning and organization skills, with the ability to manage projects and diverse workloads.
* Excellent verbal, written communication, and interpersonal skills, with the ability to communicate at all organizational levels.
* Negotiation and influencing skills, with the ability to work with external and internal stakeholders.
* Problem analysis and resolution skills.
* CIPS qualification (desirable).
Company Benefits
* Competitive Salary, Pension Scheme, and Life Assurance.
* 25 Days Annual Leave plus an Additional Day on us for your Birthday.
* Private Medical Cover and Income Protection.
* A generous bonus scheme paid annually based on individual and company performance against targets.
* Opportunity to progress within your career, both in-role and within the company.
* FREE access to the Headspace App, Employee Assistance Helpline, and Trained Physical & Mental Health First Aiders.
* Employee Funded Benefits available via our Online Benefits Portal.
* Several additional purchase options available for you and your loved ones.