Summary: To assist in the operation and delivery of a fully centralised,high quality service to staff and potential recruits, demonstrating the organisations commitment to Improving Working Lives, flexibility and staff development. To promote at all times a positive image of people with mental health conditions and learning disabilities. To promote at all times a positive image of the Temporary Staffing Service and the wider Trust. To undertake and co-ordinate administration processes in relation to the recruitment of Temporary Staff To provide and deliver training and guidance to Temporary Staff in relation to Information systems Administrative Responsibilities Ensure that staff and others using the Temporary Staffing Service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with calls to or from staff or other bodies. To ensure staffing levels and skill mix are used to full effect in the delivery of services. Enter all Service specific Inductions onto the Bank Staff system and ESR within time limits to achieve standards and produce reports. Diary management, typing of reports, photocopying documents, minute meetings, preparation of presentations and other general administration support and functions for the Temporary Staffing Responsibility for Information & Information systems Assists in the resolution of system related issues by investigating and identifying errors. Ensures all standard operating process specific to the Temporary Staffing Service/Bank System are fully documented and adhered to Ensures a good understanding of the clinical and corporate services and structures to better meet their staffing needs. Manage the daily processing of information, ensuring that all information is processed accurately and timely using ESR (Employee Staff Record) system. Will produce standard and ad hoc reports as and when required within agreed timescales whilst using knowledge of extracting and analysing information from the ESR (Employee Staff Record) system and the Bank Staff system using Excel spreadsheets. Includes training attendance reports, staff in post lists, shift fill rates, training compliance, and cross matching system reports for data quality and accuracy purposes To ensure that data is processed and maintained in such a way that it meets Information Governance requirements Processes, records and maintains service support documentation including training materials and user guides Responsibility for Planning/Organising Plans and prioritises own workload and makes adjustments as appropriate according to department workload. Plans work activities and monitors progress to ensure delivery of key work objectives. This may include planning activities to be undertaken by others which may result in the need to change timescales to accommodate differing priorities and workloads. Service Development, Project Management To actively contribute to the development of the Temporary Staffing Service Administration Team; evaluates current ways of working, developing ideas, sharing knowledge and learning new skills, piloting and providing new areas of work and promoting the role of the Temporary Staffing Service as a central resource of the whole Trust, And takes agreed action to affect improvements Contributes to the creation of a working environment that encourages reflective practice and the continuous improvement of services in the wider Trust Promotes the use of collaborative working with other departments to improve staffing levels across the Trust. Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. Additional contact details Rebecca Norton Assistant Temporary Staffing Manager (rebecca.norton10@nhs.net) on 0800 046 1635.