About Our Client:
Our client is committed to empowering individuals with learning disabilities across Wales. They believe in creating a supportive environment where people can thrive, and their mission is to promote independence, respect, and personal growth. Our values of honesty, trust, kindness, respect, and wellbeing guide everything we do.
Role Overview:
We are seeking a motivated and compassionate Service Manager to lead and oversee the day-to-day operations of their support service. You will ensure that they provide innovative, person-centred, and flexible support that enables people to achieve maximum independence. This role involves providing strong leadership to a team of Assistant Service Managers and Support Workers while building positive relationships with stakeholders.
Key Responsibilities:
1. Develop and ensure effective, outcomes-focused, person-centred support for service users.
2. Respect, safeguard, and empower individuals while addressing their emotional, social, physical, and communication needs.
3. Keep support plans relevant and dynamic, clearly documenting goals, strategies, and progress.
4. Engage service users in identifying and achieving their desired outcomes.
5. Promote a preventative approach, focusing on skill maintenance and community connections.
6. Lead and manage staff effectively, promoting a proactive, problem-solving, and t...