Accounts Receivable Officer Start Date: from 1st January 2025 Salary: £27,000 per year Hours: 37 hours per week Location: Ipswich / Hybrid Ref: IP333 Join our dynamic team committed to excellence, integrity, and innovation. Embrace a culture that values diversity, collaboration, and continuous growth. If you prioritise integrity, teamwork, and a positive impact, apply now to be part of a community that values your individuality and welcomes your dedication to making a difference. The purpose of this post is to oversee the Accounts Receivable function and be responsible for the Finance Assistants supporting the role. This includes committed and professional line management of all team members as well as promoting positive communication within the team and providing daily support and guidance to ensure all objectives are being met. The post will also be responsible for specific reports and areas of work, and to assume responsibility for other tasks and projects as and when they arise. The role requires a high degree of communicating both internally and externally working with other departments within Orwell to ensure that consistently high standards of service are delivered. Key responsibilities: As part of this role, your key responsibilities will be to… Manage the daily operations of the accounts receivable team ensuring all work priorities are covered and deadlines met. Ensure the timely collection of Direct Debit payments from customers. Review the monthly aged debtor reports and ensure appropriate credit control is being carried out to maximise income. Investigate and progress any complex customer account issues, working through to bring about complete resolution to customer accounts. Ensure that all income is raised in a timely manner. Be pro-active with regards to improving and enhancing work processes where beneficial to ensure continuous improvement. Qualifications… GCSE Grade C or equivalent in Maths and English Language Working towards an AAT qualification or AAT qualified is desirable Supervisory qualification or commitment to achieve within 18 – 24 months More reasons to apply… 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more Onsite parking Cashback Health plan Access to Blue Light Card – membership fees apply Wellbeing programme Reward and recognition awards Pool cars available for business travel Hybrid role Before applying… Please note Orwell does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing workorwell-housing.co.uk.