Job Description:
* We are seeking a proactive and experienced IT Infrastructure Engineer to join a growing and fast-paced Managed Service Provider (MSP) based in Central London. This is a varied role that requires a strong foundation in Azure, networking, and virtualisation, along with a client-focused mindset. The successful candidate will be responsible for supporting a wide range of client infrastructures, delivering high-quality IT solutions, and taking ownership of technical projects across multiple environments.
* This role is ideal for an engineer who thrives on variety, enjoys solving complex problems, and wants to work across different sectors and technologies.
Key Responsibilities:
* Provide hands-on support and maintenance of client infrastructures, including servers, networks, cloud services, and security systems.
* Design, implement and manage infrastructure solutions across on-premises and cloud environments (primarily Microsoft Azure).
* Support and troubleshoot issues across diverse client setups, including Windows Server environments, virtual machines, and network infrastructure.
* Take part in infrastructure projects such as cloud migrations, system upgrades, and deployments.
* Liaise with clients to understand technical requirements and deliver tailored, effective solutions.
* Maintain accurate records in the ticketing system, including updates, escalations, and resolutions.
* Ensure compliance with security best practices and data protection regulations.
* Provide occasional on-site support to clients in and around London, as required.
Technical Skills & Requirements:
* Strong knowledge of Microsoft Azure, Office 365, and Intune.
* Experience with Cisco networking (routing, switching, firewalls).
* Virtualisation technologies: Hyper-V, VMware, and Azure VMs.
* Solid experience with Windows Server 2016/2019/2022, including Active Directory and Group Policy.
* Familiarity with scripting and automation tools such as PowerShell, Batch, or Bash.
* Hands-on experience with cloud migrations and hybrid environments.
* Hardware troubleshooting, builds, and server maintenance.
* Previous experience in an MSP environment is highly desirable.
Personal Attributes:
* Strong troubleshooting and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and manage multiple clients and priorities.
* A client-first approach with a professional and friendly attitude.
If you are a skilled Infrastructure Engineer looking for your next challenge in a dynamic MSP setting—where no two days are the same—please apply today for immediate consideration. For more details, feel free to get in touch.
#J-18808-Ljbffr