Scattered around the country, each of our 316 cafés has its own unique charm, but they all rely on one thing: smooth operations and superb management. That’s where you, as our Operations Manager step in. Coming from a hospitality background, you know what great service looks like and how to deliver it. Using this experience as Operations Manager, you’ll oversee a group of cafés within a designated region, focusing on four key areas: People, Customers, Operations and Finance. Your work will include supervising the implementation of best practices and complying with legal policies and procedures while meeting financial goals. But more than management, this role is about growth and making every day a little better for customers and colleagues. That's why you'll identify and develop the skills of promising managers, guiding them to be their very best. Just as you support your team, we'll support you with opportunities for development, and access to everything you need to grow. Please note that you need to be 18 or over to apply for this role. Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures: Making sure all cafés within your region comply with health, safety, and food standards. Driving improvement programmes to help underperforming cafés thrive. Leading the Café Manager and their teams through training and mentoring. Overseeing best practices to ensure quality service, legal compliance. Monitoring the maintenance of cafés and equipment to protect assets and meet regulations. Using your skills to find better ways of working for our customers and colleagues. Helping us to achieve our business vision by collaborating with leadership teams. Working with store and office teams to deliver plans and provide valuable feedback. Conducting timely performance reviews to identify development or corrective actions. Applying your financial acumen to boost revenue, minimise expenses and maintain A background in hospitality. Experience managing multiple sites. A commitment to excellent customer service. Personal Confident using your initiative to improve ways of working. Great people management skills. Strong business acumen. The ability to coach with an inclusive style. Good at planning and keeping things organised. Excellent communicator with a positive attitude and resilience.