We are seeking a dynamic and experienced Shop Manager (takeaway food shop) to join our team at LJW Private Ltd (Pizza Miami). The ideal candidate will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales growth. As the Shop Manager, the candidate should be passionate about the food industry, thrive in a dynamic environment, and have strong leadership skills.
Main duties include:
• Oversee daily operations to ensure smooth functioning and high standards of food quality, cleanliness, and customer service.
• Schedule and manage kitchen staff, ensuring adequate coverage during peak hours.
• Monitor inventory levels and coordinate with suppliers to maintain appropriate stock of ingredients and supplies.
• Develop and implement strategies to increase sales and profitability, including promotions, upselling, and local marketing efforts.
• Analyse sales data and customer feedback to identify opportunities for growth and improvement.
Skills and Education:
• Proven experience in a managerial role or similar role.
• Strong leadership and team management skills.
• Excellent communication and problem-solving skills.
• Knowledge of food safety and hygiene standards.
• Ability to work under pressure and meet tight deadlines.