Customer Relations Coordinator
Location: Daventry with hybrid working offered
Job Type: Full time, 35 hours per week - Monday to Friday
Contract Type: Permanent
Salary: £23,333
Bush & Co provide case management and expert witness services in the catastrophic injury sector. We work with claimant and defendant solicitors and insurers to provide services to support clients following life changing injuries. A career at Bush & Co gives you the opportunity to bring your skills and experience to this sector and join an innovative company.
Job role:
The primary purpose of the Customer Relations Coordinator supports the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development and providing support to our internal teams, associates and clients. This is an exciting role which provides support with the set up and management of new enquiry cases to assist with efficient customer service and administrative support.
Role responsibilities:
Liaise with existing and potential new customers in relation to their specific needs in terms of new enquiries, being able to gather relevant clinical and service data to ensure the correct Expert or Case Manager is identified and suggested.
Responsible for the accurate set-up on our system of all new enquiry ...