Supervisor of order management and inside sales

A leading global brand seeks an experienced and dynamic Supervisor of Order Management and Inside Sales. The role focuses on overseeing order processing, managing inside sales teams, and ensuring efficient operations that enhance customer satisfaction while driving revenue growth.

Client Details

Supervisor of Order Management and Inside Sales, Bracknell: The hiring company is a prominent manufacturer and supplier of innovative equipment. Recognised for its premium products, the company is committed to improving people's lifestyles through technology-driven solutions for both home and commercial use.

Description

Supervisor of Order Management and Inside Sales, Bracknell:

* Oversee daily order processing, ensuring accuracy and timely fulfilment.
* Lead the inside sales team to meet and exceed sales targets.
* Coordinate closely with logistics and supply chain teams for order tracking and management.
* Develop and implement strategies to optimise order processing work-flows.
* Manage customer relationships, handling escalations and ensuring high satisfaction.
* Provide ongoing training and support to the inside sales and order management teams.
* Analyse sales data to identify trends and improve performance.
* Prepare regular reports on sales activity, order management efficiency, and customer satisfaction metrics.