Position: Technical Support Technician (1st Line) Location : Ashburton Salary: £25,000 - £35,000 The Role: We're on the lookout for an enthusiastic and motivated Technical Support Technician to join a dynamic and skilled support team. If you thrive on solving technical challenges and delivering exceptional customer service, this could be the role for you Benefits: Employee Assistance program Hybrid working Access to a personal trainer Healthcare insurance Paid training Social events and incentives Key Responsibilities Provide exceptional 1st line support to our customers across a range of vendor solutions. Confidently manage support calls, escalating when necessary. Collaborate with a team that’s dedicated to delivering world-class technical assistance. Grow your skills with access to paid training and individual personal development plans. Requirements A minimum of one year of support experience is preferred Proficiency in MS cloud technologies and troubleshooting Familiarity with Active Directory is highly desirable Desirable Hands-on experience with endpoint management tools like SCC, ManageEngine Endpoint Central, or QUEST tools is a significant advantage Apply online or email conordigitalwaffle.co