Main Duties include:
1. Deal effectively with incoming phone calls and taking orders
2. Ensure that all enquiries are responded to accurately and promptly
3. Order entry, despatch and invoicing into Sage 50 and Excel
4. Liaising with customers via telephone to confirm and amend orders
5. Secretarial skills, preparing letters, documents and spreadsheets
6. A welcoming and confident attitude with a good attitude towards customer care
7. Ability to work under pressure to exacting standards
8. Excellent IT Skills – including Word, Excel, Outlook
9. Sage 50 experience beneficial but not essential
10. A commitment to collaborative team working
11. Good time management & excellent organisational skills
12. A warm and friendly manner with good communication skills and telephone manner
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