We have an exciting new vacancy for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. This is a permanent opportunity based in Luton. (Hybrid Working)
You will own & deliver areas of easyJet’s digital products and experiences for our customers, driving commercial return and increased customer engagement & satisfaction.
You’ll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.
What you'll be doing
* A smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
* User-focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
* Data-driven change. Base your decisions on facts rather than opinions.
* Experience in ecommerce, with understanding of trading pressures and impact.
* A people person. You’ll have to search out and collaborate with a range of stakeholders across the business.
* Self-motivated and results-driven with a “take charge” attitude to manage the full development cycle of a product.
* Agile and innovative with the tenacity to thrive in a constantly changing environment.
* You need to be able to balance marketing, technology, analytics and experimentation at all times.
* Very strong presentation and influencing skills.
* Outstanding networking skills to work across teams and departments.
What you'll bring to the team
* Can do, positive, delivery & results orientated team player.
* A passion for digital technology and its application in business.
* Experience & understanding of IT development processes.
* A broad understanding of the role product plays in an organisation.
* A true “customer first” thinker – naturally representing the customer throughout the idea generation and development process.
* An understanding & experience of user experience and design processes.
* Ability to work in a fast paced, ambitious team under pressure.
What we can offer you
* Competitive base salary.
* Up to 20% bonus.
* 25 days holiday.
* BAYE, SAYE & Performance share schemes.
* 7% pension.
* Life Assurance.
* Flexible benefits package.
* Excellent staff travel benefits.
* Flexible working conditions.
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