Job Ref: AM13549 Branch: Mercure Cardiff Holland House Hotel & Spa Location: Mercure Cardiff Holland House Hotel & Spa, Cardiff Salary/Benefits: Competitive Salary Contract type: Casual Hours: Part Time Hours per week: 0 Posted date: 24/10/2024 Closing date: 07/12/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Free Car Parking – “Hotel specific” Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team and can work on their own Ambitious and hard working Excellent standards Good organisational / time management skills. Resilient, creativity, able multitask and can work under pressure Good command of English language to enable communication with the kitchen team. Ability to work morning, afternoon/evening, and weekends Able to deliver exceptional customer experiences all the time Is the Public Area Cleaner role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you? Klarent Hospitality are recruiting for a Public Area Cleaner We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role : What will I be doing? As a Public Area Attendant, you are responsible for maintaining the cleanliness in all of the public areas of the hotel including, lobby areas, guest fitness centre, guest laundry, corridors and stairwells. You may also be required to cleaning guest rooms and replenishing amenities Clean public areas and bathrooms Vacuum corridors and stairways Change and replenish towels and guest amenities in line with company guidelines Undertake regular deep cleaning tasks Restock and maintain trolley on daily basis Report any missing or damaged items and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest Ensure that all public areas are cleaned and maintained to a high standard. Be environmentally aware Dispose of waste accordingly Manage guest requests in a timely and efficient manner Comply with hotel security, fire regulations and all health and safety legislation Carry out lost property procedures Assist other departments wherever necessary and maintain good working relationships The 4-star Mercure Cardiff Holland House Hotel & Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers big conference room, excellent transport links, restaurant and our hotel lounge, the Urban Bar & Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room and jacuzzi. Mercure Cardiff Holland House Hotel & Spa is a great place for a business trip or for those guests who are looking for a weekend away.