Role overview: As a Retail Sales Colleague, you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our academy in Fort Dunlop, Birmingham. You'll gain valuable skills and knowledge to help you sell, serve, and support our customers. We'll give you the confidence you need to ensure your recommendations are top notch. Our Sales Colleagues work flexibly across our opening hours, which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm. Responsibilities: Asking the right questions to match customers with products. Making every customer interaction memorable. Offering support services like delivery and installation, recycling, and ways to pay. Contributing towards the overall sales performance of the store. Working across different departments and product ranges. Supporting with the running of the store by completing operational tasks. Our Sales Colleagues all possess the same passion for doing great work. Once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else. Requirements: Approachable and friendly. Keen to learn about the latest technology. Comfortable achieving personal sales, service, and customer experience targets. A strong team player, confident working across all parts of the store and winning as a team. Benefits: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Retail team and we’ll help you develop the career you want with new opportunities and ongoing training. Where possible, we’ll offer you the flexibility to fit your work around your other commitments. Not only can you shape your own future, but you can take charge of ours too. We’re committed to making inclusion and diversity part of everything we do. We want to ensure you have a fair opportunity to show us your talents during our application process.