Cwm Taf Morgannwg University Health Board
We are seeking a motivated Band 3 clerical support officer with good interpersonal skills to join our Cardiac Rehabilitation service.
You will play a key role in supporting the clinical team, including nurses, physiotherapists, and occupational therapists. You will possess excellent office management and administration skills, providing all-round administrative duties and contributing to the day-to-day smooth running of the service.
Main duties of the job
To provide administrative and clerical support to the cardiac rehabilitation team, working within specific guidelines and protocols. Clerical duties will include:
1. Typing of letters.
2. Photocopying.
3. Emailing clinical information where appropriate.
4. Filing of test results.
5. Retrieval and returning patient medical case-notes to file.
6. Maintaining accurate filing systems.
7. Receiving and processing all referrals into the service, arranging clinic appointments as directed by the specialist nurses.
8. Receiving messages for individual staff members, passing on any information in an accurate and timely manner.
9. Responding to telephone enquiries, directing calls appropriately when required.
10. Being competent in the use of CTMUHB IT systems such as Myrddin, and maintaining National and Local Cardiac Rehabilitation service databases.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary, and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve.
* We treat everyone with respect.
* We all work together as one team.
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click apply now to view in Trac.
Person Specification
Qualifications / knowledge
* OCR III in word processing or equivalent level of knowledge through experience.
* Ability to perform a full range of admin and clerical duties, including accurate typing and audio typing.
* Good understanding of medical terminology.
* Understanding and setting up Office software packages/systems, including use of Myrddin.
* Experience of working within cardiac services or wider NHS Wales.
Experience
* Experience in a busy office environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
Lead Cardiac Rehabilitation Specialist Nurse
£24,433 to £26,060 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working, Compressed hours
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