Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position.
* £60,000 per annum
* Autonomous working environment
* Superb employee benefits
IS Analyst Responsibilities:
* Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys)
* Assisting with servers and comms room equipment
* Asset tagging equipment and keeping records
* Keeping records of warranties and support contracts across London and European offices
* Maintenance of iPhone and iPads
* Maintenance of Home office systems
* Maintenance of appropriate stock levels of IS consumables
* Maintenance of IS equipment inventory
* Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing
* Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)
* Printer maintenance
* Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed)
* Monitoring the LAN/WAN (basic diagnostics)
* Hardware maintenance and documentation
* IS cover at the weekends, at least one weekend a month.
IS Analyst Requirements:
* 1-2 years+ experience preferably within a large law firm environment
* Strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous)
* Cloud and Imanage experience is essential
* Professional and efficient work attitude