Sales Kitchen Planning Specialist - 16 & 39 hours - IKEA Gateshead Store
Sales Kitchen Planning Specialist - 16 & 39 hours - Gateshead, Tyne & Wear. You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Employment Type: Full Time
Department: Kitchen & Dining
Number of Positions: 3
Join IKEA Gateshead as a Kitchen Sales Specialist and help us create wonderful everyday experiences for our customers.
WHAT WE OFFER
Competitive salary of £26,000 per annum for 39 hour role.
Must have availability to do Thursday late. Alternate weekends 1 late/ 1 early & 1 early/late Friday/Saturday. 39 hour contract 5 days per week including every other weekend. Competitive salary of £10,666 per annum for 16 hour role - Saturday 6 hrs, Sunday 6 hr & 4 hrs one evening. You must have availability to go to Kitchen training School in Weeks 19, 25 & 26 - (9am to 17:30).
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family’s everyday needs:
1. 15% co-worker discount & I-Benefits discount portal helping you save €100’s on High Street retailers
2. Free & Confidential Employee Assistance Program and Wellbeing Portal
3. X4 Life Assurance, enhanced statutory pension contributions & interest-free loans
4. Holiday on Christmas Eve
5. Family Friendly policies & benefits
6. Free parking
7. Commitment to your development throughout your IKEA career, starting on your first day
WHO YOU ARE
Someone who has a passion for kitchens, has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems.
WHAT YOU’LL BE DOING ON THE DAY TO DAY
1. You provide an exceptional shopping experience for our customers.
2. You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.
3. You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer.
4. You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
5. You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments.
6. Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
7. Support with responding to customer emails, and securing payments both in-store and remotely.
8. Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations.
9. Support the kitchen co-worker team with opening and closing routines and general housekeeping.
APPLY NOW! Please submit an up-to-date CV when applying. Successful candidates will be invited to a face-to-face interview with our hiring team. If you have any questions or need any support throughout the recruitment process please contact june.priest@ingka.ikea.com
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