This role would suit a candidate with 2 or more years’ experience in Property Management. The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry especially the property management side of the business. Job description Advising and guiding landlords on the management of their properties Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to; KYC checks, Tenancy Agreements, HMO’s, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations Ensuring the department is carrying out and documenting routine inspections and arranging required works as necessary Dealing with day-to-day maintenance issues and undertaking routine property visits Coordinating refurbishment works including obtaining quotes and management of contractors Liaising with tenants and contractors to ensure works are completed in a timely manner Progressing quotes and checking/submitting invoices to ensure payment is on time Ensuring properties comply with Health & Safety legislation and that statutory obligations are met, e.g. gas safety, electrical safety etc. Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes Dealing with insurance claims Skills Knowledge and Experience Experienced in Property Management ARLA qualified (preferred) Knowledge of Fixflo (preferred) Understanding of current lettings legislation Full UK driving licence and own car