Sales Advisor - Ross-on-Wye Fair pay for all - We are dedicated to aligning our pay rates with the real Living Wage so our pay rate is 12.12 per hour (increasing to 12.60 per annum in April 2025) Earn commission of 0.3% net revenue (on average 130 per month) Permanent, full-time. Working 37.5 hours per week Monday to Friday with the occasional Saturday and on-call rota. Based at our Support Centre in Ross-on-Wye, Herefordshire, with 1-2 days working from home subject to peak dates. We are PGL PGL is a world where children achieve the 'impossible'. Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors. But that's not all we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us? Make a difference as a Sales Advisor Our friendly and bustling Consumer Sales team help our customers book our popular Kids' Adventure Camps and Family Adventure holidays across the UK and Northern France, generating revenue in excess of 5million a year. Within this role, you will be interacting with parents to book children and families onto our camps, using a CRM and internal reservation system. You'll maximise sales opportunities by phone and email, whilst providing high levels of customer service in order to meet customers' needs and secure future re-bookings. Is this you? Excellent verbal and written communication skills, with a confident and helpful telephone manner. A fantastic listener who is able to appreciate our customer's needs and provide attractive solutions. Strong organisational skills and keen attention to detail A place to thrive Be a part of a company that values excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training. No matter your background, ethnicity, age, neurodivergence or anything else PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique. Fair pay and benefits for all Happy holidays - 20 days annual leave ( bank holidays). You'll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave Paid time-off to volunteer your time to worthwhile causes. 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program Access to our financial wellbeing platform for financial assistance if you need it Big savings and exclusive perks at 100s of high street retailers PGL discounted holidays and 20% discount in all our on-site shops For a full Job Description and Personal Specification please click here. For an informal chat to find out more about the role, or to discuss your suitability, please contact Emma Hazelwood on 01989 7667708 or emma.hazelwoodpgl.co.uk If you would like to apply for this role, please forward your CV together with a covering letter stating the position you are applying for to hqjobspgl.co.uk We would expect any current PGL employees interested in this role to inform their line manager of their intention to apply, where possible. We hire the best talent and value a diverse team; so we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.