Job summary The post holder will work in support of the services provided in the Urology Department. Aid the medical and nursing staff within the Urology Department to ensure the smooth running of the service. The post holder will also be required to assist with administrative duties specific to the speciality, including processing data for audit and research projects. You must hold the NVQ Level 2 in Health & Social Care from a recognised training provider or otherwise hold the NHS accredited Care Certificate. We are unable to accept certificates from the short online courses as these are not NVQs. This vacancy is open to all internal and external candidates. NHS Employees should ideally secure their manager's agreement for a secondment arrangement ideally prior to applying, as this will be a condition of any offer made. This vacancy is advertised on a fixed term basis for 12 months, as it has been established to provide cover for long term absence. Whilst this post is advertised on a fixed term / secondment basis there is the potential that this post may become permanent in the future. Main duties of the job Prepare and chaperone patients during examination, procedure and treatment Assist in patients' procedures and treatments Maintain patients' privacy Provide a clean safe environment to enable oneself or others to perform procedures/treatments Remove indwelling urethral catheters Perform bladder scans Develop competencies that will safeguard their practice and effectiveness within their role Empower oneself and colleagues to meet the objectives of the organisation Demonstrate flexibility in the role within the department Develop an understanding of basic departmental procedures Assist with the collection and testing of patient samples and accurately record the results To develop IT skills appropriate to the needs of the department To develop the safe use of equipment and to use them in a timely manner To provide good housekeeping duties following protocols where necessary Liaise with other hospital and community services as required To adhere to Departmental policies and procedures To maintain accurate stock levels Any other duties appropriate to the grade About us Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Date posted 13 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Part-time, Flexible working Reference number 302-25-7034734S Job locations Leigh Infirmary Hanover Street Leigh WN7 1HS Job description Job responsibilities To function as a member of the multi-disciplinary team by assisting the qualified staff in the implementation of patient care. To respond to the changing and evolving needs of the service by self-development utilising all the available resources in an effective manner Prepare and chaperone patients during examination, procedure and treatment Assist in patients procedures and treatments Maintain patients privacy Provide a clean safe environment to enable oneself or others to perform procedures/treatments Remove indwelling urethral catheters Perform bladder scans Develop competencies that will safeguard their practice and effectiveness within their role Job description Job responsibilities To function as a member of the multi-disciplinary team by assisting the qualified staff in the implementation of patient care. To respond to the changing and evolving needs of the service by self-development utilising all the available resources in an effective manner Prepare and chaperone patients during examination, procedure and treatment Assist in patients procedures and treatments Maintain patients privacy Provide a clean safe environment to enable oneself or others to perform procedures/treatments Remove indwelling urethral catheters Perform bladder scans Develop competencies that will safeguard their practice and effectiveness within their role Person Specification Qualifications Essential Effective level of numeracy and literacy skills NVQ 2 Health and Social Care or Care Certificate NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker Evidence of ongoing CPD Experience Essential Proven ability to be flexible in your approach Ability to deal with people from all background Skills Essential Effective communication skills - written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Effective customer service skills Knowledge Essential Effective understanding of confidentiality Additional Essential Demonstrate the application of confidentiality and Data Protection Legislation Ability to work in challenging situations Willingness to train and develop Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation Person Specification Qualifications Essential Effective level of numeracy and literacy skills NVQ 2 Health and Social Care or Care Certificate NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker Evidence of ongoing CPD Experience Essential Proven ability to be flexible in your approach Ability to deal with people from all background Skills Essential Effective communication skills - written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Effective customer service skills Knowledge Essential Effective understanding of confidentiality Additional Essential Demonstrate the application of confidentiality and Data Protection Legislation Ability to work in challenging situations Willingness to train and develop Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Address Leigh Infirmary Hanover Street Leigh WN7 1HS Employer's website http://www.wwl.nhs.uk/ (Opens in a new tab)