What’s in it for you?
Your starting salary will be £27,300 pa, increasing to £28,350 after 12 months and again to £32,288 when you reach 3 years’ service. We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed, realistically achievable within 12 to 18 months of joining us. We also offer:
* Opportunity to earn approximately £37,800 including overtime (based on an average of 4 hrs per week).
* Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £36,000 to £42,000.
* Working 4 days out of 7 days with every other weekend off.
* Free parking on site.
* Free use of the gym.
* Free food whilst on shift.
* Pension scheme.
* Health & Wellbeing Benefits.
* Reward & Recognition scheme.
* Serco discounts including cinema, online shopping discounts, leisure centre memberships, and a Blue Light discount card.
Discover lots of information about the Prison Officer role here and try our Virtual Careers Assistant - PCO Careers Assistant.
Is this the right career for you?
Our Prison Officers come with diverse work and life experiences. What you’ve done before doesn’t matter; what matters is your commitment to making a difference in the lives of others. We focus on transferrable skills and behaviours such as communication, teamwork, resilience, and patience. You’ll learn the rest during your 10-week training course and through our experienced colleagues.
As a Prison Officer, you’ll ensure the health, safety, and wellbeing of everyone around you. Your contribution really counts as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you’ll be involved in:
* Supervising prisoners in all aspects of prison wing activity.
* Overseeing work and education programmes, encouraging prisoners to participate.
* Operational matters such as prisoner headcounts, cell searching, security, and administrative processes.
* Managing prisoners who are at risk of self-harm.
We operate 24/7, all year round, meaning you’ll cover shifts on days, evenings, weekends, nights, and bank holidays. We value work-life balance and operate on a rota basis that allows you the flexibility to enjoy meaningful time off.
Preparing for your recruitment journey:
You’ll be invited to complete an online assessment. If you pass, we will invite you to a virtual competency-based interview. Once you pass, we will invite you to the Prison for a visit and to complete a basic Maths and English assessment.
Once you’ve passed, you’ll attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks of classroom-based training and 2 weeks of shadowing. The ITC provides high-quality training, and you’ll complete a Diploma in Custodial Care, First Aid, and undergo Control and Restraint training.
Why Serco?
* Meaningful and vital work: Prison Officers are key to ensuring the health, safety, and wellbeing of prisoners, staff, and visitors. They play a vital role in reducing reoffending rates.
* A world of opportunity: Our prisons offer a variety of opportunities, with Officers able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit.
* Great people: With investment in safeguarding and rehabilitation, our prisons are calmer than you might imagine, and you’ll receive all the training and advice you need from friendly and supportive colleagues.
This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks and satisfactory employment references. You’ll be required to provide 5 years of employment and education history as part of these checks.
About Serco
At Serco, the nature of our work is important, and everyone has a role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services worldwide in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks). These networks are led by colleagues passionate about diversity, inclusion, and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles, and when that happens, we may bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports all needs. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holders of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application, please contact 0345 010 4000.
At Serco, we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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