The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000 staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. Working under the General Manager in our Rainham office, you will leverage your analytical skills to measure and report on contractual KPIs. About the role: Location: Rainham, Essex Hours: Monday to Friday 37.5 hours per week (8am-4pm) Salary: TBC Responsibilities- but not limited to: Utilise data from our job management system to create performance reports for internal use and external clients. Analyse data and performance reports to identify trends, hot-spot locations and our delivery against contractual KPIs. Once a trend is identified, act upon this by reprogramming schedules accordingly. Attend and at times, chair meetings with internal staff and clients. Meetings can encompass all performance-related matters to aid business improvement. Collaborate with cross-functional teams to understand operational challenges and develop effective solutions. The required candidate will also need to act on recommendations. Monitor and evaluate the effectiveness of operational processes, making adjustments as necessary to achieve desired outcomes. Support the General Manager with secondary tasks when required. Desirable Qualities: 2 Years experience in a data-analyst discipline and contract management is desired, but not essential. Experience with Power BI and advanced Excel desired. The desired candidate would have a University degree in a relevant field, however, this is not essential. Excellent IT Skill with the ability to use all Microsoft packages. Professional verbal and written communication skills for client-facing and internal meetings discussions and emails. The desired candidate would be able to articulate commercial arguments professionally and constructively. Knowledge of rail, drainage, utilities, civils, construction or any other relevant industries is preferable but not essential. The Benefits: 24 days holiday (rising to 27 with length of service) bank holidays; Life Assurance scheme Health cash plan (Simply Health) Auto-enrolment pension scheme. Friendly working environment as part of a growing successful Group. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. Lanes - https://www.lanesgroup.com/our_group Lanes I - https://lanes-infra.com/ SUS - https://sus.co.uk/ Clearflow - https://www.clearflowltd.com/ AQS - https://aqsenvironmentalsolutions.ie/ We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please