Position: Junior Technical Services Manager
Location: Ware, Hertfordshire
Company: Our client is a leading construction company specialising in fit-outs and refurbishments. They pride themselves on delivering high-quality project management and construction services, with a strong commitment to sustainability and client satisfaction.
Role Overview: They are seeking a motivated and detail-oriented Junior Technical Services Manager to join our dynamic team. This role offers an exciting opportunity to work on cutting-edge pharmaceutical projects, ensuring the delivery of high-quality technical services and support.
Key Responsibilities:
* Assist in managing and overseeing technical service operations for pharmaceutical projects.
* Collaborate with cross-functional teams to address technical enquiries and troubleshoot issues.
* Support the implementation of best practices in technical service processes to enhance operational efficiency.
* Develop and maintain technical documentation, including service manuals and troubleshooting guides.
* Monitor technical service metrics and prepare reports to identify trends and areas for improvement.
* Provide timely updates to clients and ensure a high level of customer service.
Who We Are Looking For:
* Bachelor's degree in a relevant technical field or equivalent experience.
* Strong understanding of technical concepts and the ability to communicate them effectively.
* Proven experience in troubleshooting technical issues and providing effective solutions.
* Excellent communication and interpersonal skills.
* Ability to work both independently and as part of a team.
* Familiarity with industry-specific software and tools used in technical service operations is an advantage.
Why Apply:
* Opportunity to work on innovative pharmaceutical projects that make a real impact.
* Collaborative and supportive work environment.
* Professional growth and development opportunities.
* Competitive salary and benefits package.
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