Main area: Adult Community
Grade Band: 3
Contract: Permanent
Hours:
* Full time
* Flexible working
37.5 hours per week (Flexible working options available)
Job ref: 274-11295-AC
Employer: Lincolnshire Partnership NHS Foundation Trust
Employer type: NHS
Site: Beech House
Town: Boston
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 26/01/2025 23:59
Team Administrator
Band 3
Job overview
We have an opportunity for a Band 3 Administrator to join our friendly and supportive team at Boston CMHT, where you would be supporting community-based staff and other medical professionals within this service. This is a Monday to Friday 9-5 service, helping support people with severe and enduring mental illness.
Our success is built on individual performance, not only what you deliver, but the way you deliver it.
There are five key areas that should underpin your day-to-day work:
1. Embrace 'Making a difference' and 'Respect'; and our commitments to Patients, People, Quality, and Finance.
2. Understanding professional conduct commensurate with your role, ensuring we minimize risk and adhere to our priority – PATIENT CARE.
3. Maintain awareness of IT and information security issues and ensure compliance with LPFT IT Security Policy and procedures.
4. Participate in performance review, supervision, and undertake mandatory training and personal development as required of the post, including competency development.
Main duties of the job
The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, and dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, including:
* Telephone management and channelling incoming calls.
* Word processing and registering referrals.
* Petty cash management and ordering of stationery.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism, and social care services in Lincolnshire. Employing around 2,900 staff and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We believe the key to high-quality care is a contented workforce, reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive.
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks, and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, seeking a new challenge, or searching for a better place to raise a family, Lincolnshire offers rewarding health and social care careers in a friendly and affordable county.
Detailed job description and main responsibilities
* Gather appropriate information from a variety of sources to input accurately onto a database.
* Production of basic reports including graphs and tables as directed.
* Communicating sensitively with anyone coming into the department, maintaining strict standards of confidentiality.
* General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate.
* Typing and producing letters, reports, faxes, and e-mails to an accepted standard of quality and accuracy as required.
* Responsible for making room bookings and maintaining the room booking diary.
* Assist in scheduling of appointments and diary management using Microsoft calendar.
* Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
* Assist in the proper functioning, maintenance, and fault reporting of central equipment used by the Team, e.g., photocopiers, fax machines, printers, computers, etc.
* Record all data using the appropriate information system or manually where required, including data entry, word processing, scanning of documents for e-noting and storage.
* Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983), and other relevant national and local guidance.
Person specification
Qualifications
* NVQ level 2 Business and Administration or equivalent.
* ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management.
* GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent.
Experience
* Relevant experience of working in a general administrative background.
Skills
* Ability to organize and plan straightforward activities relating to own workload on a day-to-day basis, adjusting workload in response to prevailing circumstances.
* Understanding of Code of Conduct in relation to Data Protection and Information Governance.
* Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database.
As an ethical recruiter, we will not pursue applications from red list countries as defined by the World Health Organisation. To apply for this role, you must have UK NHS experience.
Employer certification / accreditation badges
This post will require a submission for Disclosure to check for any unspent criminal convictions.
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