Salary: Scale 5 – Beginning at £27,804 per annum with annual increases to £30,493 per annum Hours: 36 hours per week Location: Telford Job Type: Permanent, Full-time Closing date: Thursday 2nd January 2025 Interview dates: Friday 10th and Monday 13th January 2025 Overview: As we continue to grow and expand, we are seeking an enthusiastic person to join our planned programme team and contribute to our ongoing success. Are you a self-motivated person who likes to make a difference in people's lives? Then please read on as we may have the role for you. The Role: We are looking for someone who can play a key role in ensuring the planned service team does not miss a beat. You will be joining an established team and be responsible for a wide variety of tasks such as scheduling appointments, ordering materials, planning works diaries, liaising with and giving instructions and advice to our internal trades, contractors, and tenants, as well as supporting our surveyors and maintenance supervisors. Benefits: Hybrid and flexible working environment Annual leave starting with 22 days and incrementing with length of service up to 30 days, plus bank holidays and organisational wide December shut down (Full time equivalent) Access to private healthcare option Life Assurance Enhanced family friendly leave policy Employer pension contributions up to 7% Financial, physical, and mental wellbeing support Discounted gym and savings / discount scheme for shopping and days out Wrekin Reviive (furniture) staff discount – 30% Cafe facilities Free on-site parking Volunteering days Cycle to work Scheme Who are we looking for: Good IT Skills – with experience of using Microsoft Word, Excel, and Outlook Ability to work independently and as part of a team Excellent communication and interpersonal skills both written and verbal A problem-solving mindset with the ability to handle sensitive enquiries and difficult conversations with diplomacy Experience in working within the housing organization or public sector would be desirable but not essential Who are we: We are one of the largest social housing providers in the West Midlands at the forefront of making a difference to people’s lives. As a socially minded business, we provide 13,000 homes for affordable and social rent across Telford & Wrekin, Shropshire, and Staffordshire. We have ambitious plans to grow up to 16,000 homes by 2025 and we are also an innovative and well-recognized provider of Advice, Support and Care. Our Inclusive Culture: We are committed to being an equal opportunities employer. All applications are considered on the requirements of the role regardless of gender identity, nationality, ethnicity, marital status, age, disability, sexual orientation, religious belief, or background. Please refer to our Equal Opportunities Policy for further information. The Recruitment Process: In partnership with our trusted external providers, we are committed to undertaking care and safeguarding checks with all colleagues. These checks may vary according to the role you have applied for. We also ask for two references for everyone who is offered a position, one of which must be your current or most recent employer. All roles will also be offered subject to satisfactory right to live and work in the UK checks; if you need any further information on these checks please visit www.gov.uk How to Apply: Please click the apply now button, and apply via our recruitment portal – if you have any questions, please contact a member of the recruitment team who will be on hand to help. Recruitmentwrekin.com Please note that the offices will be closed during the Christmas period and questions may not be responded to until the New Year.