1 x 31.5 hours
Hotel Services is committed to providing a high quality, helpful, courteous and personal service to the patients of the Trust and in support of Nursing Staff.
Your role as a Housekeeper is in pursuit of Hotel Services' aims to provide a safe, nutritious and well-balanced meal service to patients in a clean and supportive environment in which patients can recuperate, working with other members of ward-based staff in a team spirit.
Patients and staff should receive a high level of customer service, timely, friendly, and efficiently delivered by Hotel Services staff with a high standard of personal presentation.
Your duties will be carried out according to specified tasks with frequency levels:
1. Make a personal introduction to new patients following their clinical admittance.
2. Ensure the ward provides an up-to-date list of the patients’ dietary requirements for you to work from.
3. Assist Nursing Staff with food service to patients.
4. Monitor patient eating; report to the nursing team if a patient requires help or assistance with eating.
5. Prepare and assist with the service of beverages, food, and snacks. Clear beverages at designated times throughout the day including supplement drinks.
6. Ensure provision of beverages for distressed relatives.
7. Ensure food provisions and catering resources are managed economically.
8. Resolve food and crockery shortages.
9. Resolve shortages of milk.
10. Clean patients’ bedside tables prior to each meal service, then place the placemat and cutlery in readiness for meal service.
11. Be responsible for checking stock and removing out-of-date food from ward kitchen refrigerators.
12. Be responsible for recording ward kitchen refrigerator temperatures.
13. Complete the ward catering sheet including food waste and temperatures.
Please note this post will close at sufficient applicants.
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers novice leadership and improvement training to all new staff to the Trust.
For further details/informal visits contact: Name: Sue Hodgson Job title: Catering Manager Email address: sue.hodgson2@nhs.net Telephone number: 01609 762017
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