Job Title: Legal Advisor - Personal InjuryLocation: SheffieldSalary: £22,000 - £24,000Role Overview & Daily Responsibilities: Handle inbound calls from both new and existing clients Provide guidance on new and ongoing claims related to Private Client matters Maintain and update client files and cases Transfer calls when necessary and appropriate About the Business: CRA Legal is seeking a Legal Advisor with experience or exposure to Personal Injury matters. Our client, a reputable law firm based in Sheffield, is looking for a motivated professional with experience in managing a Legal Helpline, particularly in handling claimant Personal Injury queries and providing advice. This is a fantastic opportunity for the right candidate to further their career with an organization that values its employees. About CRA Consulting: CRA Consulting is a specialist legal recruitment agency operating across the UK. We collaborate with well-established law firms with local, regional, national, or international reach. We recruit at all levels, from board and partnership roles to support staff positions. For more information on how we can assist with your next career move, visit the CRA Consulting website at www.craconsultants.com. Application Criteria: Law Degree (2:1 or higher) Experience as a Personal Injury advisor (desirable) Excellent customer service skills Strong interest in Personal Injury law How to Apply: If you're interested in this Legal Helpline Advisor position, click the apply button. Alternatively, to discuss this role further with Lauren Hopkinson, the hiring manager, call for a confidential conversation.Looking for additional career opportunities? Visit our jobs page at jobs. Additional Information: CRA Legal follows strict best practice recruitment guidelines, monitored by the Recruitment and Employment Confederation (REC). While the salary figures in our advertisements are meant as a guide, we are open to considering candidates who can demonstrate the necessary skills to fulfil the role.This Legal Helpline Advisor position is highly popular within the local legal community, so we encourage you to apply promptly. As part of our candidate care process, CRA Legal strives to respond to successful applications within 2 working days.