LCP is a leading independent consultancy that uses powerful analytics fused with human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics. Our technology and analytics capabilities are fundamental to what we do, helping us power the possibilities that provide solutions for tomorrow. We strive to help our clients leverage the latest technology and analytics across a range of industries to stay at the forefront of data-driven and digital solutions.? The primary responsibility of the role is to assist the Finance department and the wider organisation in relation to debt collection. This is a key role supporting the Finance team at LCP and will require the successful candidate to be confident in communicating with Partners and Staff at all levels as well as clients. The candidate must also be able to demonstrate a record of attention to detail and a strong work ethic. Being able to work effectively in a team, building strong relationships, taking ownership of a task and showing initiative are key skills required. You will play a key role in the credit control process, be involved in client onboarding, ensuring seamless collaboration across various departments to optimize cash flow and minimize risk. Whatwillyou be doing? Proactively chase outstanding client debt and document this to ensure timely payments Monitor and manage debtor accounts, identifying and resolving payment discrepancies Run the daily automated reminder letters Prepare month end commentary for aged invoices for review by the Finance Manager Highlight key issues or high-risk accounts to the Finance Manager for further action Monitor debtor balances in various currencies to assist with treasury planning Collaborate with Billing Managers to understand the best strategies for chasing specific clients Provide support in resolving client account queries and disputes to facilitate payment Maintain and update client contact information to ensure accuracy Function as a point of contact for clients regarding routine credit control queries Assist the billing team to adhere to client process requirements in relation to purchase order numbers. Support the implementation of new client portals, ensuring clients are successfully onboarded and assist in reviewing and improving current onboarding processes for new clients from a credit control perspective Assist the billing team to adhere to client process requirements in relation to purchase order numbers Ensure all relevant invoices are loaded to client portals Follow up on accounts where billing processes have caused payment delays in the past, to ensure LCP are always adhering to client invoice submission requirements and communication is flowing through with regards to credit notes Assist with audits and internal reviews related to credit control and accounts receivable Work alongside the wider Finance team to highlight and resolve ledger discrepancies, including miss-allocated payments Assist investigating payments received in error and follow the refunds procedure to ensure timely return of funds You may be required to provide cover for other activities to support the team, including the posting of bank receipts What skills and qualities are we looking for? Experience within credit control is essential and, ideally experience in accounts receivable Attention to detail, a willingness to try new things and take ownership of a task and a confidence to be a fully active member of the team is important Ability to demonstrate effective communication skills are vital as there will be a lot of contact at all levels of LCP and externally with clients A good understanding of all the Microsoft suite of applications is important, especially Excel and Teams Knowledge of invoicing systems (ideally in Star but training will be provided) and ledger systems such as Microsoft Navision is advantageous What’s in it for you? Take a look at our Glassdoorand Career storiespages to see why our people love being here As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ, Multicultural and Women’s networks For your family: Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts For others: Volunteering opportunities And much more We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.